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The order was shipped out pretty much immediately after placing the order and I was given the update with the tracking number. Unfortunately, the shipping company's handling of my order was sub-standard to say the least, and it caused unnecessary delay of delivering of the parcels. However, when I contacted the customer service, PureWash responded right away and worked diligently to resolve this issue for me. Thanks to the support from the customer service, I received the products safely after a few days of delays. The Nimbus 10 system is a well built product and I can tell it will last a long time. If the quality matters to you, you won't be disappointed.
Great product!! This has been a game changer for me. Cuts drying times in half and the worries of generating water spots during the rinse process have disappeared. Highly recommend!
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